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VNUHCM Journal of

Science and Technology Development

An official journal of Viet Nam National University Ho Chi Minh City, Viet Nam since 1997

ISSN: 3126-2910
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The impact of service quality on student retention: The mediating roles of student satisfaction and switching barriers in private universities

3315-3332 2024-03-31

Thai Thi Thuy Oanh, Alang Tho

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THE EFFECT OF SERVICE QUALITY AND SWITCHING BARRIERS ON CUSTOMER LOYALTY – A STUDY OF HOSPITALITY SERVICES

65-72 2011-06-30

Han Ho Ngoc Nguyen, Thanh Huynh Mai Pham, Thuy Ngoc Pham

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